STAFF SERVICES ANALYST Job at Department of Health Care Services, Yolo County, CA

ZVNTZWxYQUhaTEl4UEI2RGtIcTFqdmFZV2c9PQ==
  • Department of Health Care Services
  • Yolo County, CA

Job Description

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!


About This Role:

Under direction of the Staff Services Manager I, the analyst serves as the primary point of contact for intake and review of critical provider inquiries received from stakeholders. The analyst will work in collaboration with Department and the FI staff in resolving inquires related to system requirements and contractual obligations for the providers and Medi-Cal members.

The analyst acts as the primary point of contact for special projects, such as program development projects, short-term special analytical projects, and outreach and education efforts as part of system development projects.

This position requires the incumbent to perform multiple tasks with competing deadlines.

Interviews may be conducted via video conference (Microsoft Teams, WebEx, or Skype) or by telephone.  More information will be provided to candidates that are invited for an interview. It is highly recommended that you submit your application electronically via your CalCareer Account.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

If you are interested in this position, it is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ’s). Please make note of Education and Experience requirements for the classification.

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position. The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ. Please note that Artificial Intelligence (AI) generated responses will not be accepted for the SOQ assignment, as the purpose for this evaluation is to assess your personal writing and communication skills and abilities.

The Statement of Qualifications (SOQ) is a narrative discussion of how the candidate's education, training, experience, and skills qualify them for the position.  Please use the Knowledge and Desirable Qualifications listed above as a guide when preparing the SOQ.  The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should be typed, include your first and last name in the top right corner, in 12-point Arial font, single-spaced, and no more than two pages. When preparing your SOQ please respond to the following:

  1. Please describe your background and experience that makes you a good candidate for this position.
  2. This position requires independent thinking and initiative. Please provide an example from a previous job where you’ve shown initiative.
  3. This position requires the ability to analyze information and suggest solutions. Please provide an example of a time when you analyzed an issue and suggested a solution

Candidates must meet the Minimum Qualifications as outlined in the Class Specifications.  Please use the link in the announcement, located under Minimum Requirements, to view the Class Specifications.   If you are using education to meet the minimum qualifications (MQ’s) please attach a copy of your degree and transcripts. If you are not using your education to meet the MQs, you will have the ability to bypass the request.

Individuals who are currently in the classification, eligible for lateral transfer, eligible for a reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).  SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the even no SROA or Surplus candidates apply. 

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/22/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services

Mailing

Attn: Certification Technician

M.S. 1300

P.O. Box 997411

Sacramento , CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services

Drop-Off

1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    A Statement of Qualifications (SOQ) is REQUIRED .  Please see Special Requirements Section above for instructions on how to prepare your SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

  • Continuous and ongoing training
  • Diversity, Equity, and Inclusion program activities
  • Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

  • Medical, including health, dental, and vision insurance
  • Paid Holidays and vacation/leave
  • Defined retirement program
  • SavingsPlus Program (401(k), 457)
  • Medical/Dependent Care Reimbursement Accounts

Benefit information may be obtained by visiting: .

provides more information about out commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: . This survey is not required to be considered for this position.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
RandyGee Woodyard
(916) 954-1031
Randy.Woodyard@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework Information

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 830 Stillwater Rd, West Sacramento, CA 95605

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed. 

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at  Recruit@dhcs.ca.gov For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or  CalCareer@calhr.ca.gov

Job Tags

Holiday work, Permanent employment, Full time, Contract work, Temporary work, Remote job,

Similar Jobs

Shoutt International Ltd

UGC Creators Aged 40+ for Clean Skincare Brand Job at Shoutt International Ltd

Hello everyone! I run a streamlined skincare product business that emphasizes "Minimal Ingredients, but Maximum Efficiency." I'm looking for UGC creators 40+ who are interested in clean skincare that is simple to use without the fuss. If you have a background in a similar...

VMD Corp

Project Manager (TSA Security Screening) Job at VMD Corp

 ...providing passenger and checked baggage screening services at various airports across the United States. Job Description What you will do: VMD is seeking an on-site Project Manager (TSA Security Screening) to be responsible for all operations related to... 

CabinetCorp

Kitchen Designer / Sales Job at CabinetCorp

 ...Job Overview: CabinetCorp.com is seeking an experienced and creative Kitchen Designer / Sales Representative to join our growing team. The ideal candidate will possess strong design skills, a passion for customer service, and the ability to manage multiple projects effectively... 

Sapp Bros Transportation

Class A Transport Fuel Delivery Driver Job Job at Sapp Bros Transportation

Class A Transport Fuel Delivery Driver JobLoading and delivering transport fuel deliveries in a radius of a daily drive. Almost always home...  ...Number: (***) ***-**** Tell em' Gary's Job Board sent you.This truck driving job may have an alternate application method. Look... 

Heritage Health Network

Office Admin Assistant (Receptionist) Job at Heritage Health Network

 ...As an Office Admin Assistant (Receptionist) at Heritage Health Network (HHN), you will play a key role in ensuring the smooth functioning of our daily operations. You will be responsible for managing communications, scheduling, and providing administrative support to...