Job Description

The Operations Manager, reporting to the Community Manager, will oversee compliance coordinators, maintenance staff, and manage the upkeep of outdoor areas, including landscaping, hardscaping, pools, and irrigation systems. This role involves managing vendor relationships, budget oversight, project planning, and ensuring that the community’s assets are maintained to high standards.

Key Responsibilities:

• Supervise Compliance Coordinators and Maintenance Techs, ensuring high performance and alignment with community values.
• Manage vendor contracts for landscaping, irrigation, pools, fencing, and other services.
• Monitor and maintain reports on landscaping, irrigation, and other common area assets.
• Assist with long-term maintenance planning and capital improvement projects.
• Oversee maintenance of parks, trails, courts, lighting, fountains, and more.
• Ensure efficient water usage through irrigation system monitoring.
• Maintain all maintenance contracts, invoices, and warranty information.
• Prepare and present reports for the Board of Directors, participate in meetings, and assist with special events.
• Monitor maintenance expenses and help develop operating budgets.

Qualifications:

• Bachelor’s degree and 5+ years of related experience; CMCA preferred.
• Strong leadership, vendor management, and problem-solving skills.
• Experience in project management and budgeting.
• Excellent communication, organizational, and analytical abilities.
• Ability to adapt to changing environments and handle customer service issues.

Work Environment:

• Regular outdoor inspections and office duties.
• Requires a reliable vehicle for property inspections.

What we offer

CMA strives to provide competitive compensation and a benefits program that truly invests in our team! We provide on-the-job training, competitive pay, and a full benefits package including Medical, Dental, Vision and Life insurance, as well as 401K, education reimbursement, vacation, sick days and more!

We are Community

Privately owned and founded in 1983, CMA remains true to the values that have set it apart for decades. We strive to set the bar in our industry, serving our external clients (as well as internal team members) with respect, integrity, and urgency. Together, we promote charity, health and wellness, and a lighthearted spirit on the job. We are looking for like-minded professionals to join us.

Ready to make a change?

If you are ready to kick-start your career in HOA management and are eager to learn and grow within our vibrant organization, we encourage you to apply and join our team of dedicated professionals!

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