Job Description

What you'll do at

Position Summary...

What you'll do...

We're looking for a dynamic, detail-oriented Program Manager within Resource Planning to oversee and evolve contractor and freelance engagements for Walmart Creative Studio (WCS). This role is essential for ensuring efficient and compliant workforce operations that align with our strategic goals, while actively driving project management initiatives to operationalize processes and optimize our resource planning capabilities. The ideal candidate will have a blend of project management skills, process design experience, and strategic execution expertise to build a Resource Planning Center of Excellence.

Project Leadership and Process Optimization:

• Lead project management for resource planning initiatives, coordinating cross-functional project timelines, milestones, and deliverables to improve contractor and freelance engagement operations.
• Design, implement, and refine processes to streamline workflows across onboarding, resourcing requests, vendor management, and compliance standards.
• Strategize and execute continuous improvement projects to enhance resourcing data tracking systems, workforce compliance, and staffing agility.
• Own the operational roadmap for the WCS Resource Planning Center of Excellence, leading the establishment of best practices and process documentation.

Resource Coordination and Communication:

• Serve as the primary project manager for resource planning, aligning closely with WCS teams to understand evolving staffing needs and implement effective solutions.
• Manage a high volume of contingent workforce requests, handling end-to-end onboarding, system access, SOWs, NDAs, and any change orders.
• Collaborate with program management, account management, and creative leadership to prioritize and fulfill staffing requests, adapting project timelines and resource allocations as business needs shift.

Legal and Compliance Oversight:

• Subject matter expert on contingent workforce legal and compliance standards, including NDAs, SOWs, and change orders. Ensure compliance across all contingent staffing efforts.
• Develop and manage comprehensive project documentation and SOPs to ensure hiring managers have clear guidelines on legal and compliance processes when engaging external staff.
• Conduct regular audits on compliance documentation to maintain alignment with internal and regulatory requirements.

Vendor Management and Project Improvement:

• Lead the project management of vendor relations, conducting performance evaluations, rate negotiations, and issue resolution to align vendor performance with WCS’s standards.
• Oversee and enhance the resourcing database in Airtable, serving as the custodian of accurate and up-to-date information on all WCS staffing, including contractor and freelancer engagements.
• Continuously monitor and optimize vendor performance and resourcing processes, identifying and executing improvement projects that enhance resource availability, data accuracy, and cost-effectiveness.

Change Management and Resource Planning Strategy:

• Act as a change management champion for new processes, tools, and documentation related to ways of working, legal requirements, and resourcing workflows.
• Partner with WCS leadership to implement best practices in project management, resource allocation, and vendor coordination.
• Evaluate internal talent, work models, and vendor resources, providing strategic recommendations to optimize the Creative Studio’s staffing and project resource planning efforts.

Qualifications:

• 5+ years' experience in Project Management, Human Resources, Resource Management, Contingent Workforce Management, Creative Operations, or related fields.
• Proven project management expertise with a background in resource planning, preferably within a creative or marketing environment.
• Strong understanding of legal and compliance requirements related to contingent workforce management, including NDAs, SOWs, and change order processes.
• Exceptional organizational skills, attention to detail, and experience managing sensitive data within large-scale organizations.
• Demonstrated experience with data management tools and methodologies, particularly in Smartsheet, G-Sheets, or Airtable.
• Proven ability to drive continuous process improvements and implement resource planning best practices.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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Los Angeles, California US-10988:The annual salary range for this position is $96,000.00-$186,000.00

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San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$202,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 1 year's experience in interactive design, editorial content management, or related field OR 3 years' experience in interactive design, editorial content management, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Managing interactive projects in an online creative or related digital field, Working for or with creative agencies, Working with content management systems., Working with Design Software (For example, Adobe Creative Suite), including proficiency in advanced functions (For example, multi-layer masking and compositing)

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

Job Tags

Holiday work, Permanent employment, Full time, Temporary work, Part time, For contractors, Freelance, Shift work,

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