Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Network Observability Engineer

What does a successful Network Observability Engineer do at Fiserv?
You will be responsible for planning, implementing, managing, monitoring, and upgrading Network Detection and Response (NDR) capabilities and other Network Threat Detection functions and platforms across the global organization to reduce risk by protecting the network infrastructure from unauthorized access, misuse, or theft. You will report to the VP of Network Security as part of the Cyber Network Security team.

What you will do:

• Work with Fiserv Cyber Architecture and Cybersecurity Incident Response Team (CSIRT) to identify/ document requirements and standards for Network Detection and Response capabilities and across departments (such as GCS Cloud Security, FTS Network Engineering and Platform Engineering), to develop and implement technical solutions and platforms to provide visibility of network traffic across Fiserv’s on-prem data center zones, employee networks, and public virtual private cloud assets
• Provide senior engineering support of Network Detection and Response (NDR) platforms and services, including service dashboards, reporting, capacity monitoring, and incident resolution
• Develop and maintain reference configurations, procedures and build scripts/automation to ensure secure deployment of NDR physical and virtual infrastructure including Cyber governance processes to manage changes and exceptions to rules, policies, and configurations
• Respond to RFIs and provide answers to internal audit and government regulatory requests.
• Define, measure and report metrics to monitor compliance and effectiveness of NDR controls
• Ensure cybersecurity, internal controls, risk management, and disaster recovery processes are properly followed and resolve risk items in a timely manner
• Manage the Cyber engineering resources that support the NDR function

What you will need to have:

• 10+ years of experience in Information Security for Financial Institutions (or similar regulated industries), with experience in developing, implementing, and managing Network Security solutions
• 8+ years’ experience in cybersecurity trends and hacking techniques, with a solid understanding of security principles, infrastructure, and data protection practices
• 8+ years’ experience in modern, large-scale corporate network environments, with expert-level understanding of core network switching/routing concepts, protocols, and implementations
• 5+ years’ experience in Network Security technology infrastructure including Firewalls, NGFWs, IDS/IPS, Web Proxy and other solutions that integrate the latest technologies to prevent and detect malicious attacks
• 3+ years’ experience and advanced understanding of business processes, internal control risk management, IT controls and risk and compliance requirements
• 3+ years of cloud computing and services and traditional hardware/software platforms
• A bachelor’s degree in a relevant field, or an equivalent combination of education, work, and/or military experience

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Salary Range

$127,500.00 - $204,000.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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