About Air Pros USA:
Air Pros is a fast-growing industry leader in both Residential and Commercial HVAC contracting. We pride ourselves on customer service, quality of service and customer experience! If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.
We rely on knowledgeable agents to interact with our valued customers who is highly skilled in managing a high volume of inbound and outbound calls.
The ideal candidate will be a quick learner who can memorize scripts and adapt quickly when issues arise during a call. This person will handling a variety of important supportive tasks, providing answers, insights, instructions, and assistance to our valued customers. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.
Benefits:
Schedule:
Required skills and qualifications:
Skills:
● High energy and "Can Do" attitude
● Positive, Professional appearance
● Entrepreneurial mindset
● Previous experience in a customer sales and support role
● Ability to type a minimum of 35-45 WPM
● Track record of over-achieving quota
● Strong phone and verbal communication skills; active listening
● Familiarity with CRM systems and practices
● Customer focus and adaptability to different personality types
● Ability to multitask, set priorities and manage time effectively
● Punctual
● Call Center experience preferred
● Bilingual Spanish a plus
Please submit your resume ASAP or you can apply in person at:
Email - recruiter@ecmservice.com
Address:
1500 North High Ridge Road
(2nd Floor Suite ) - Air Pros USA is Located
(Applicants see customer entrance first floor though).
Boynton Beach, FL 33426
Job Type: Full-time
Job Type: Full-time
Benefits:
Shift:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
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