Job Description

Key Responsibilities:

• Collaborate with stakeholders to understand their needs and gather detailed business requirements, processes, and solutions.
• Develop and document business and IT process models to illustrate current and future states.
• Perform fit-gap analyses.
• Gather and document design requirements.
• Communicate findings, recommendations, and project updates to stakeholders.
• Prepare and execute testing plans, leading and assisting team members in performing and completing test activities, and documenting/communicating testing results.
• Assist with development of plans and work artifacts in support of the project management life cycle.
• Assist with troubleshooting software systems.
• Identify opportunities for process improvement and contribute to ongoing optimization efforts.
• Facilitate workshops, meetings and collaborative work sessions with cross-functional teams in a remote environment.

Essential Skills:

• Business Analysis 7+ Years
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and techniques.
• Experience with business process modeling and documentation tools.
• Knowledge of project management methodologies.
• Proficiency with Software Development Life Cycle (SDLC) management software such as Atlassian.
• Ability to work collaboratively with cross-functional teams.
• Ability to build relationships and develop rapport with customers.
• Excellent communication and interpersonal skills.
• Ability to listen effectively and uncover information that may not be explicitly stated.
• Ability to communicate clearly and concisely, both verbally and in writing about technical subjects to non-technical users in a way they can easily understand.
• Skilled in the use Microsoft Office, Excel, Visio, PowerPoint, and SharePoint

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